{"id":67834,"date":"2021-02-15T23:16:22","date_gmt":"2021-02-16T07:16:22","guid":{"rendered":"https:\/\/www.ponoko.com\/blog\/?p=67834"},"modified":"2021-02-17T09:28:48","modified_gmt":"2021-02-17T17:28:48","slug":"tangible-teleportation-kit","status":"publish","type":"post","link":"https:\/\/www.ponoko.com\/blog\/maker-success-stories\/tangible-teleportation-kit\/","title":{"rendered":"Haptic Technology: Bringing Touch Back To A Socially Distanced World"},"content":{"rendered":"\n
\"Tangible<\/figure><\/div>\n\n\n\n

Tangible\u2019s \u201cTeleportation Kit\u201d Simulates Hugs, Easing The Pain Of Social Isolation <\/h2>\n\n\n\n

\u201cTangible was born out of the most deeply personal experience of my life,\u201d says Akshay Dinakar, founder and CEO of Tangible<\/a>, whose mother passed away from cancer in 2020. Because of COVID restrictions, Akshay and his father were banned from visiting her at the hospital.<\/p>\n\n\n\n

\u201cAll I wanted was two things; either to physically be in that hospital room to emotionally support my mom or be comforted by my friends,\u201d he continues. \u201cBut shelter-in-place restrictions eliminated both options.\u201d<\/p>\n\n\n\n

As harrowing as that experience was, Akshay says he learned something incredible: The secret to human happiness.<\/p>\n\n\n\n

\u201cHappiness is a recipe,\u201d he explains. \u201cThere are four happy hormones that humans experience in life: Dopamine when you earn a reward, serotonin when you feel valued, endorphins when you burn energy and oxytocin when you feel physically close with loved ones. For too long, we\u2019ve been stuck in this mindset that a video call is the best way to feel present with loved ones over distance. But clearly that\u2019s not true, because if video calls were as satisfying as real-life interactions, we wouldn\u2019t be sick of social distancing.\u201d<\/p>\n\n\n\n

Why aren\u2019t video calls fulfilling? According to Akshay, they\u2019re in 2D and only incorporate serotonin from verbal interaction; the rest of the feel-good hormones are missing.<\/p>\n\n\n\n

With that in mind, is there a way to incorporate all the happy hormones into virtual communications? Is there something beyond video calls that can tap into the hormones we need to feel connected? That\u2019s what Akshay and his team set out to learn, and they knew haptic technology would play an integral role.<\/p>\n\n\n\n

What Is Haptic Technology?<\/h3>\n\n\n\n

Haptic technology<\/a> creates an experience of touch by applying forces, vibrations or motions to the user. If you\u2019ve used gaming systems that click or bump when using game controllers, joysticks or steering wheels, you\u2019ve experienced haptic technology at the basic level.<\/p>\n\n\n\n

However, this field isn\u2019t limited to games. Adding the sense of touch to virtual reality experiences could impact everything from physical rehabilitation to online shopping<\/a>\u2014and how we communicate with loved ones.<\/p>\n\n\n\n

If you think being able to simulate touch is difficult, you\u2019re right. \u201cHaptics is a notoriously hard industry to enter because of the technical barrier to implementing solutions,\u201d Akshay says. \u201cYou have to worry about the electronics, the firmware, the software and the way the product is worn. Once you\u2019re past all that, there\u2019s still a human-centered problem of creating sensations of touch at an abstraction layer that is appropriate: Are you trying to exactly replicate reality or create a new dimension of sensations?\u201d <\/p>\n\n\n\n

Throughout the years, there have been a number of immersive-presence devices and wearables introduced to the market. \u201cMany of these items fall into the trap of being over-designed\/expensive and still failing to recreate reality, such that they fall into the category of \u2018too high-tech\u2019 and \u2018not actually useful\/effective,\u2019\u201d Akshay explains. \u201cOthers are bracelets or wristbands that vibrate. While you can convey a sense of presence to a loved one through a morse code vibration, you can\u2019t extract significant emotional meaning in a way that is truly immersive, so those form factors didn\u2019t make sense for our use cases.\u201d<\/p>\n\n\n\n

Instead, the Tangible team seeks to find the balance. \u201cWe abstract away the complexity of the tech and instead focus on using design metaphors that are delightful and solve important emotional needs,\u201d Akshay says. \u201cIt\u2019s all about making a sci-fi product feel familiar, almost like the natural or expected solution. In the same way that NASA has made some of the most complex aeronautics and smart clothing design in the world (space shuttle + space suit) feel so design friendly and warm, we want to achieve that for the future of smart haptic clothing.\u201d<\/p>\n\n\n\n

Introducing Tangible And The \u201cTeleportation Kit\u201d<\/h3>\n\n\n\n

Seeing the need for friends and family to better connect during lockdowns and knowing that haptics could create a more personal experience, Akshay and his team began looking for solutions.<\/p>\n\n\n\n

\u201cWe are building what comes after the video call,\u201d Akshay says. \u201cWe have created a communication medium that incorporates all four happy hormones, and we\u2019re calling it our \u2018Teleportation Kit.\u2019\u201d<\/p>\n\n\n\n

The kit is based around the Tangible Telepillow\u2014a neck pillow that feels like a cozy weighted blanket and uses invisibly-nested electronics to create delightfully comforting sensations of touch. The Telepillow uses clever vibrations to trick the human brain into feeling delightfully immersive sensations of touch throughout the users upper body\u2014from a hug to a hopping bunny.<\/p>\n\n\n\n

\"Tangible<\/figure><\/div>\n\n\n\n

Pair <\/strong>two Telepillows <\/strong>with the Tangible App to form the Teleportation Kit, which gives users the power to physically comfort each other via an augmented-reality infused video call. With intuitive gestures, users can share a hug, blow a kiss, give shoulder squeezes and more. It\u2019s a joyfully immersive way to be present with loved ones without physically being in the same room.<\/p>\n\n\n\n

\u201cWe are passionate about helping distance-separated families and individuals eliminate the feeling of social isolation,\u201d Akshay says. \u201cWe\u2019re currently razor-focused on helping grandparents and grandchildren better connect over distance but are also valuing long-distance couples, separated siblings, single-parent families and military families as ideal Tangible users. We also believe that Tangible can make a big difference in retirement homes and hospital units.\u201d<\/p>\n\n\n\n

Manufacturing Tangible Telepillows Using Laser Cutting Infused With Haptic Technology<\/h3>\n\n\n\n

While much focus is spent on the haptic tech, there\u2019s more to consider when manufacturing Tangible Telepillows. These smart garments include a number of components: The electronics, weighted beads and memory foam in the middle, surrounded by three layers of laser cut polyurethane foam, which is encased in an inner sleeve of neoprene scuba fabric. This \u201cpillow\u201d has a case made from super soft organic cotton flannel (same material as pajamas) to complete the product. The resulting Telepillow is a beautifully organic, comfortable form factor that feels like a weighted blanket on your shoulders and chest.<\/p>\n\n\n\n

\"Tangible<\/figure><\/div>\n\n\n\n

Ponoko was chosen as the laser cutting partner to fabricate the internal foam core, which allows the Tangible team to safely nest the electronics within the garment and create world-class haptic sensations.<\/p>\n\n\n\n

As with any manufacturing process, challenges come up and iterations are done to perfect the product.<\/p>\n\n\n\n

Problem: Identifying Appropriate Nesting Material<\/h4>\n\n\n\n

Telepillows are premium quality garments, so the Tangible team needed a nesting material that perfectly blends with the memory foam interior filling while securely holding the electronics and weighted beads.<\/p>\n\n\n\n

Additionally, for haptic reasons, they needed a material that provided good draping (also known as \u201chaptic grounding\u201d) on the body, one that has a coefficient of stiffness that would conduct vibrations at a high level of precision.<\/p>\n\n\n\n

Solution: Using Polyurethane Foam<\/h4>\n\n\n\n

\u201cWe prototyped a lot of materials, and the polyurethane foam was an ideal solution because it provides a luxuriously smooth surface and a nice cushion for electronics,\u201d Akshay explains. \u201cAdditionally, it has a great stiffness that lends itself well to conducting haptic signals through the foam, which was perfect for our application.\u201d<\/p>\n\n\n\n

Problem: Determining Consistent And Cost-Effective Manufacturing Method<\/h4>\n\n\n\n

\u201cAs a premium product experience, we really care about automation and reliability of product quality in our supply chain,\u201d Akshay says. \u201cInjection molding is good for rigid components (and maybe larger silicone pieces), but terrible for our application. Manually cutting and stitching the foam doesn\u2019t work either, as it\u2019s imprecise and expensive in terms of labor cost.\u201d<\/p>\n\n\n\n

Solution: Using Laser Cutting For Polyurethane Components<\/h4>\n\n\n\n

\u201cLaser cutting was a natural choice, as it gives us a manufacturing process with no up-front tooling costs. Plus, laser cutting allows for quick turnarounds with variable quantities, and it assures precision and standardized quality of each unit,\u201d he continues. \u201cIn this way, Ponoko has saved us cost and complexity. It\u2019s honestly a huge stroke of luck that we\u2019re able to avoid tooling costs for large molds and use laser cutting as an affordable and unique option for nesting electronics inside a smart garment.\u201d<\/p>\n\n\n\n

Problem: Integrating All Design Elements Beyond Haptics<\/h4>\n\n\n\n

Many people say \u201chaptics is hard\u201d because they think it’s technically challenging. \u201cThat’s true, but the hardest part is that it\u2019s actually a very difficult design problem,\u201d Akshay says. \u201cWe\u2019ve spent just as much time designing the outside of the garment and how the product is described as we\u2019ve spent optimizing the interior electronics and software.\u201d <\/p>\n\n\n\n

\"Tangible<\/figure><\/div>\n\n\n\n

Solution: Prototyping And Iterating Until Desired Outcome Is Realized<\/h4>\n\n\n\n

In fact, Akshay has been working on solving the problem of creating a “joyfully immersive connection over distance” for about two years, building everything from stuffed animals to smart jackets to haptic gloves and prosthetics. Ultimately, about a dozen cycles of design + manufacturing iteration have led his team to this current concept they’re thrilled about.<\/p>\n\n\n\n

\u201cWe have been using polyurethane foam to test the design for about the last six to eight months; it\u2019s worked great!\u201d he says. \u201cWe had to overcome the problem of nesting electronics in a way that they are physically and visually \u2018invisible\u2019 to the user; they should neither feel nor see the electronics hidden within the garment. When the garment is moved, bent, waved around, etc., it\u2019s also important that the electronics do not rattle around or potentially shift locations. This has been one of the areas where we\u2019ve had to prototype using multiple layers of foam as well as different nesting and sealing techniques.\u201d<\/p>\n\n\n\n

Working With Ponoko<\/h3>\n\n\n\n

When Akshay was looking for laser cutting<\/a> services, it was the customer service + easy quoting and ordering that initially drew him to Ponoko. He stayed because of so much more.<\/p>\n\n\n\n

\u201cPonoko is a startup-friendly, tech-savvy, emotionally-intelligent manufacturing partner that every designer wishes all vendors were more like,\u201d he says. \u201cThey place great intention in building authentic relationships with their customers and makers by supplying world-class customer service, speedy production, transparent pricing, incredible materials selection and great packaging. Ponoko has been able to serve as our one-stop-shop for early stage prototyping and our larger-sized production batches. I\u2019m a happy repeat customer!\u201d<\/p>\n\n\n\n

\"Tangible<\/figure><\/div>\n\n\n\n

As Akshay mentions, this isn\u2019t our first time working together. In January 2019, we profiled his work on the Stikato, the world\u2019s first music stand that can stick to any surface and support the weight of an entire binder of music. As an internationally touring violinist, he\u2019s been able to put his love of useful engineering solutions to work in that space as well. (Read all about the Stikato project here<\/a>.)<\/p>\n\n\n\n

Between his work on the Stikato and with Tangible, what has Akshay learned about the benefits of incorporating laser cutting in the prototyping phase as well as into the final product?<\/p>\n\n\n\n

\u201cRegardless of what you\u2019re building, it\u2019s a great exercise to think about your creation as a laser cut assembly of 2D components,\u201d he explains. \u201cIt forces you to simplify your design, think about structural strength and durability, and develop a sense of how the pieces will all join together to form a functioning system. <\/p>\n\n\n\n

\u201cPonoko is an amazing interface and manufacturing partner to use when exploring this kind of approach,\u201d he continues. \u201cMaking a laser cut component through their interface is as easy as designing a t-shirt on Custom Ink. Create a design using a wide array of compatible softwares\/file types, upload it, customize your material and get an instant quote.\u201d<\/p>\n\n\n\n

What advice does Akshay have for other engineers who are considering laser cutting and want to get the best pricing? \u201cCombine part designs together,\u201d he says. \u201cWe use multiple layers of foam that stack on top of each other, which allows us to share elements across the top and bottom layer and use the same design on both. This saves cost based on quantity.\u201d<\/p>\n\n\n\n

An additional tip: Make all your corners rounded. \u201cIt\u2019s better for structural strength of your parts and also results in less cutting distance\/complexity,\u201d he says.<\/p>\n\n\n\n

Taking A Leap Forward For Humankind<\/h3>\n\n\n\n

Growing up, Akshay always knew that his eventual career would be centered around humans and creativity, whether that was in engineering, marketing or design. In early high school, he was actually fairly convinced that he would become an architect. \u201cI used to get in trouble with teachers for doodling blueprints instead of taking notes in class,\u201d he reminisces.<\/p>\n\n\n\n

A recent Stanford University graduate (B.S. Product Design 2019) who fell in love with his major on the first day of college, Akshay believes that his work today still shares several core similarities with architecture in that it:<\/p>\n\n\n\n

1. Satisfies the needs and wants of a particular target audience
2. Makes the most of a specific set of resources or human capital
3. Creates a cultural artifact; something that is impactful, lasting and beautiful, plus is designed with the next generation in mind<\/p>\n\n\n\n

An impact-driven designer and entrepreneur, Akshay is passionate about emerging physical interfaces and constantly asks himself, \u201cWhat comes after the iPhone?\u201d <\/p>\n\n\n\n

He\u2019s also a big believer in the human-centered design process. \u201cAs designers and engineers, our team at Tangible loves low-resolution prototypes and \u2018building to think,\u2019\u201d Akshay says. \u201cWe treat everything as an experiment and are very data-driven, fusing the worlds of statistics, social psychology and ethnography in our user research efforts.\u201d<\/p>\n\n\n\n

This mindset is serving them well as they seek to define new ways of using haptic technology to enhance the human experience. \u201cWe think reality is beautiful and that the best use of haptic technology is to allow us to experience new sensations we couldn\u2019t before rather than try to replicate what\u2019s already there,\u201d he says. \u201cTangible will be able to let you feel a fairy-dust tingle, a spaceship traveling at lightspeed or a hummingbird flutter.\u201d<\/p>\n\n\n\n

\"Tangible<\/figure><\/div>\n\n\n\n

Whether you look at Tangible as a consumer hardware company or see it as the world\u2019s next communication medium, they are inventing the future of immersive communication beyond video calls. Akshay sums it up: \u201cOur team is on a mission to \u2018take a leap forward for humankind\u2019 in the way we can create communication technology that better connects humans-to-humans over distance rather than humans-to-computers-to-humans.\u201d<\/p>\n\n\n\n

\n\n\n\n

Interested in experiencing the Tangible Teleportation Kit for yourself? From February 14 to March 15, 2021, they\u2019re taking preorders\u2014with an early-bird discount\u2014here:\u00a0https:\/\/www.tangible.team\/preorder<\/a>.<\/em><\/p>\n\n\n\n

\n\n\n\n

Inspired by what Akshay and the Tangible team have designed and want to start laser cutting for your next project?
Here\u2019s how:
1. Upload files to Ponoko to <\/em>get an instant quote<\/em><\/a> for making and shipping them to you today.
2. Make just 1\u2014or 10,000!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Tangible\u2019s \u201cTeleportation Kit\u201d Simulates Hugs, Easing The Pain Of Social Isolation <\/p>\n

\u201cTangible was born out of the most deeply personal experience of my life,\u201d says Akshay Dinakar, founder and CEO of Tangible, whose mother passed away from cancer in 2020. Because of COVID restrictions, Akshay and his father were banned from visiting her at the hospital.<\/p>\n

\u201cAll I wanted was two things; either to physically be in that hospital room to emotionally support my mom or be comforted by my friends,\u201d he continues.<\/p>\n","protected":false},"author":58,"featured_media":67828,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1066],"tags":[],"class_list":["post-67834","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maker-success-stories"],"yoast_head":"\nHaptic Technology: Bringing Touch Back To A Socially Distanced World<\/title>\n<meta name=\"description\" content=\"By infusing laser cutting with haptic technology, Tangible\u2019s \u201cTeleportation Kit\u201d simulates hugs, easing the pain of social isolation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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